Last Updated: November 10, 2025

1. Overview

At CampDesk, we aim to ensure every client has a smooth and valuable experience with our AI-powered services. This Refund & Cancellation Policy outlines how cancellations, refunds, and subscription renewals are handled for our Services available through www.campdesks.com.

By subscribing to our Services, you agree to this policy.

2. Subscription Billing

Our services operate on a recurring monthly or annual subscription basis, depending on your selected plan.

Payments are automatically charged to your chosen payment method at the beginning of each billing cycle.

You can view or update your billing information inside your client portal or by contacting our support team at [email protected].

3. Cancellation Policy

You may cancel your subscription at any time by submitting a request via your CampDesk account or contacting us at [email protected].

Cancellation Timing:
Cancellations take effect at the end of your current billing period.

Access After Cancellation:
You will continue to have access to your account and AI services until your current billing period ends.

No Early Termination Fees:
There are no penalties for canceling your subscription.

4. Refund Policy

Because CampDesk provides digital and automated SaaS products that activate immediately upon payment, all sales are final, and payments are non-refundable except in the following cases:

Duplicate Charges: If you were accidentally billed more than once for the same service.

System Errors: If our platform fails to deliver the purchased service due to a verified technical issue on our end.

Legal Requirement: If a refund is required by applicable law.

To request a review for refund eligibility, email [email protected] within 7 days of the charge with your account details and payment receipt.

5. One-Time Setup Fees

For services requiring a one-time setup fee, such as onboarding, integration, or customization:

Setup fees are non-refundable, as they cover the time, configuration, and resources used to establish your account and AI automations.

6. Trial Periods (If Applicable)

From time to time, CampDesk may offer free or discounted trials.

Once the trial period ends, your payment method will automatically be charged unless you cancel before the renewal date.

No refunds will be issued for charges incurred after the trial ends.

7. Service Upgrades or Downgrades

You may upgrade or downgrade your subscription plan at any time.

Upgrades: The new rate will take effect immediately, and you’ll be charged the prorated difference.

Downgrades: The new rate will apply at the start of your next billing cycle.

8. Termination by CampDesk

We reserve the right to suspend or terminate accounts that violate our Terms of Service or engage in misuse of our platform.
In such cases, no refunds will be provided for the remaining subscription period.

9. Changes to This Policy

CampDesk may update this Refund & Cancellation Policy at any time. Updates will be reflected by the “Last Updated” date above. Continued use of our Services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions about this policy, please contact us:

CampDesk
Email: [email protected]
Website: www.campdesks.com