Last Updated: November 10, 2025

1. Introduction

Welcome to CampDesk (“Company,” “we,” “our,” or “us”).
At CampDesk, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, or AI-powered services (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.

2. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

Account Information: Name, email address, business name, phone number, and payment details when you sign up for our services.

Communications: Any messages, support requests, or feedback you send us.

Booking Data: Information shared through our AI chat or voice systems for scheduling, lead intake, or appointment booking.

B. Information Collected Automatically

Usage Data: Information about your interactions with our Services, including IP address, browser type, pages visited, and session duration.

Device Data: Information about the device and operating system you use.

Cookies & Tracking: We use cookies and similar technologies to analyze trends, administer the website, and track user activity.

C. Third-Party Data

We may receive business information from integrations or third-party platforms (e.g., CRM systems, scheduling software, or marketing tools) to help optimize your use of our Services.

3. How We Use Your Information

We use your information to:

Provide, operate, and improve our AI services.

Communicate with you regarding your account, billing, and support.

Personalize user experience through AI learning and automation.

Detect and prevent fraudulent or unauthorized activities.

Comply with applicable laws and protect our legal rights.

4. Sharing Your Information

We do not sell your personal information.
We may share limited information in the following cases:

Service Providers: With trusted partners that help us operate our Services (e.g., hosting, payment processing, or analytics).

Legal Requirements: When required by law or to respond to legal processes.

Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred as part of that transaction.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize the data.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission or storage is 100% secure.

7. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Opt out of marketing communications.

Request data portability.

Withdraw consent for data processing.

You can exercise these rights by contacting us at [email protected].

8. Use by Businesses

CampDesk provides services primarily to businesses and organizations. When we process data on behalf of a client (e.g., through AI chat or voice agents), we act as a data processor, and the client remains the data controller responsible for compliance with applicable privacy laws.

9. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “Last Updated” date. Continued use of our Services constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact:

CampDesk
Email: [email protected]
Website: www.campdesks.com