Last Updated: November 10, 2025
1. Introduction
At CampDesk, we believe artificial intelligence should enhance business operations responsibly and ethically. This AI Compliance & Data Use Policy outlines how we collect, process, and protect data used by our AI systems, ensuring compliance with global privacy and security regulations.
This policy applies to all users of our AI-powered products and services available at www.campdesks.com.
2. Our Commitment to Responsible AI
CampDesk is committed to using AI responsibly and transparently. Our AI systems are designed to assist businesses with automation, appointment booking, communication, and data analysis — not to replace human judgment or exploit personal data.
We adhere to the following principles:
Transparency: We disclose when interactions are powered by AI.
Privacy First: Personal data is handled with strict confidentiality.
Accountability: We regularly review and update AI models for accuracy, fairness, and compliance.
Human Oversight: AI recommendations and outputs are subject to human review when appropriate.
3. Data Collection and Processing
Our AI tools may process various forms of data to function effectively, including:
User-Provided Data: Information entered or spoken by users via chatbots, forms, or voice systems.
Operational Data: Log files, timestamps, and service usage metrics for training and improving performance.
Business Data: Customer names, appointment details, or other inputs provided through integrations with your CRM or scheduling tools.
CampDesk processes this data solely for the purpose of delivering and improving our AI-driven services.
4. Data Ownership
You, the client, own all data that you or your customers provide to our systems.
CampDesk acts as a data processor — not the owner — and will never sell, share, or use your data for unrelated purposes.
Our role is limited to storing, processing, and analyzing your data as instructed by you or required to deliver our services.
5. Data Retention and Deletion
We retain AI training and interaction data only as long as necessary to fulfill service obligations or comply with legal requirements.
Upon request, CampDesk will:
Delete all user and customer data associated with your account.
Provide an export of your stored data in a standard format before deletion.
All data removal requests can be sent to [email protected].
6. AI Training and Model Improvement
Unless explicitly authorized by the client, CampDesk does not use customer data to train or retrain global AI models.
When training occurs, it is:
Performed using anonymized or aggregated data, never personally identifiable information.
Conducted in compliance with privacy laws such as GDPR (EU), CCPA (California), and PIPEDA (Canada).
Used solely to enhance the quality, accuracy, and reliability of our platform.
7. Compliance and Regulations
CampDesk complies with major global privacy standards and frameworks, including:
General Data Protection Regulation (GDPR) – European Union
California Consumer Privacy Act (CCPA) – United States
Health Insurance Portability and Accountability Act (HIPAA) – when applicable to healthcare clients
CAN-SPAM Act – governing electronic communications
We continually review our systems to ensure compliance with evolving data protection laws.
8. AI Limitations and Human Oversight
While our AI systems are designed to deliver accurate and context-aware responses, they may occasionally generate imperfect or incomplete outputs.
Clients should use discretion and human review when making decisions based on AI-generated recommendations.
CampDesk assumes no liability for errors or omissions resulting from automated responses without human verification.
9. Data Security
We use advanced encryption and secure infrastructure to protect all processed data.
Encryption: All data transmitted to and from our systems is encrypted using TLS (Transport Layer Security).
Access Control: Only authorized personnel can access system-level data for troubleshooting or support.
Regular Audits: We perform routine audits to maintain security standards and prevent unauthorized access.
10. Client Responsibilities
As a CampDesk client, you are responsible for:
Informing your customers that you are using AI tools for communications or automation.
Ensuring that any personal data shared with CampDesk complies with your local data protection laws.
Using AI ethically and lawfully within your business practices.
11. Updates to This Policy
We may revise this AI Compliance & Data Use Policy periodically. Updates will be reflected by the “Last Updated” date at the top of this page. Continued use of our AI Services constitutes your acceptance of the revised policy.
12. Contact Us
If you have questions about how CampDesk uses AI or manages your data, please contact us:
CampDesk
Email: [email protected]
Website: www.campdesks.com